FAQ

01. How can I register at the Crittersystem?

You can register with your personal EF28 login information.

02. When will I be confirmed in one of the Crittertypes when its requires safety training?

After you have attended the safety training, the responsible coordinator will confirm you.

03. How can I register for a shift?

Check the available shifts to see which shifts are still looking for volunteers of your crittertype and apply there.

04. I signed up, but now I can't do the shift. How can I cancel the shift?

You can delete the shift for yourself in your own shift menu up to 24 hours before the shift. If you have to cancel at short notice, please get in touch with the contact of your crittertype. He will then take you off the shift and have to look for a replacement.

05. How many shifts/hours do I have to help to get a voucher?

For every 6 hours of help you get a voucher.

06. What it the purpose of the vouchers?

The vouchers can be exchanged at ConOps for tickets for the shows in Hall 3 and Hall 4. One voucher can be exchanged for one ticket.

07. Will everyone get the vouchers?

The vouchers are reserved for volunteers who bring their own personal protective equipment (PPE).

08. What will the other volunteers get?

For every volunteers who has taken on at least one shift, there will be helper pin.

09. Why are there different groups of helpers?

We are happy about everyone who supports us and wants to help. There are different tasks to be completed. For some tasks, safety instructions are required, for others, additional personal protective equipment is required.

10. Can I only be in one Crittertype?

No. You can be part of different Crittertypes.

In fact, you will always inherit the Crittertypes which requires less skills.

E.g. as Stage Hand with PPE, you will also be a Stage Hand and a Stage Assistant.